C O U T U R E

1. Do you offer international shipping?

Yes, we ship worldwide. Shipping rates and delivery times vary depending on your location.

2. How long will my order take?

• Custom-made dresses: 4-8 weeks
• Ready-to-wear items: 3-7 business days. Once your order is complete, you'll receive a tracking number via email.

3. How much is shipping?

Shipping costs are calculated at checkout based on your location and order size. We offer free shipping on orders over [insert amount].

4. Will I be charged duties or taxes?

International orders may be subject to customs duties or taxes. These fees are the responsibility of the buyer.

1. Can I return a custom-made dress?

Due to the made-to-order nature of our gowns, we do not accept returns on custom pieces. However, we offer alterations if the fit isn't perfect.

2. What about ready-to-wear items?

We accept returns within 14 days of delivery, as long as the item is unworn and in original condition. Return shipping is at the customer's expense.

3. How do I start a return?

Email us at [email protected] with your order number and reason for return. We'll guide you through the next steps.

4. Can I make changes to my order after placing it?

Changes can be made within 24 hours of ordering. After that, production may already be underway.