FAQ

Have questions? We're here to help.

1. What sizes do your dresses come in? −
We offer a wide range of sizes, from petite to plus, and also provide tailoring for a perfect fit.
2. Do you offer custom-made dresses? +
Yes, we specialize in bespoke designs. You can book a private consultation with our designers to create a gown tailored just for you.
3. How long does it take to receive a dress? +
Production and delivery typically take 4–6 weeks depending on the complexity of the design.
4. Do you ship internationally? +
Yes, we ship worldwide using reliable courier services with tracking available.
5. Can I return or exchange a dress? +
Returns and exchanges are accepted within 14 days if the dress is unworn and in original condition.
6. How do I book a fitting or consultation? +
You can book a fitting online or visit our store to schedule an appointment in person.
7.Can I bring my own design or inspiration? +
You can book a fitting online or visit our store to schedule an appointment in person.
8.What materials do you use for your dresses? +
You can book a fitting online or visit our store to schedule an appointment in person.
9.Do you offer virtual consultations? +
You can book a fitting online or visit our store to schedule an appointment in person.
10. Is there a rush order option available? +
You can book a fitting online or visit our store to schedule an appointment in person.
11. Can I make changes after placing an order? +
You can book a fitting online or visit our store to schedule an appointment in person.
12. How do I care for my dress after the event? +
You can book a fitting online or visit our store to schedule an appointment in person.